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Our Approach and Methodology
Computer Software Alliance, Inc. brings the right approach and team to your solution. CSA works in alliance with our clients to come to a clear understanding of the problems confronted by the business and to arrive at a cost-effective and comprehensive solution.
Timely and Professional
Our team concept helps us bring total solutions to our clients in the most expedited manner possible. Each of our professionals has a mix of technical skills that we leverage to provide professional expertise in order to create a completely integrated technology solution.
Project-based Services
CSA recognizes the need to deliver every business solution quickly and on-budget. A skilled CSA project manager acts as the single point of contact for the alliance between CSA and each client. Each project has differing needs and constraints; CSA's business model maintains the flexibility and responsiveness our clients demand.
Leverage Existing Investments
No project exists in a vacuum. CSA's total solutions approach allows CSA to leverage infrastructure and platform capabilities already in place.
Delivery Methodology
Our projects all follow a basic six-step framework, which helps to structure each project for maximum efficiency and client satisfaction:
- Plan
Identify scope and schedule for the total solution to the business issues being addressed.
- Define
Detail functional specifications and determine the solution's success factors.
- Design
Draft and define system architecture, configuration, and total solution design.
- Build
Develop, implement, stage, and test the solution and corresponding elements.
- Deploy
Install, train and attain client satisfaction.
- Review
Summarize successes and review integration of the solution in the client environment. Position for successful post-project support.
Computer Software Alliance, Inc. is focused on the success of our clients and the successful completion of our projects with them. At CSA we believe that every business transaction, large or small, is truly an alliance between provider and client, between vendor and user, between seller and buyer.
In alliance with our clients, every day.
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